PrivacyPolicy | Katalyst Ranch

Privacy Policy

Introduction

Welcome to our vacation rental booking website katalystranch.com . This Privacy Policy outlines how we collect, use, store, and protect user information. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Types of Information Collected

We collect the following types of personally identifiable information (PII) through our Website:

Names
Contact details (such as email address, phone number, and address)
Payment information (credit card details, billing address, etc.)
Travel preferences and requests
User-generated content (reviews, ratings, and other contributions)

We may also collect non-personally identifiable information (NPII) such as IP addresses, cookies, device information, and browsing data.

2. Collection Methods

We collect user information through the following methods:

Registration forms
Booking and reservation forms
User communications (email, chat, etc.) Cookies and tracking technologies Social media integrations

3. Purpose of Data Collection
We collect and use user information for the following purposes:

Processing and managing vacation rental bookings and reservations
Communicating with users regarding bookings, inquiries, and customer support
Personalizing and enhancing the user experience on our Website
Analyzing and improving our services, offerings, and Website functionality
Conducting marketing and promotional activities (with user consent, where required)
Ensuring compliance with legal obligations and preventing fraudulent activities

4. Legal Basis for Processing

We process user data based on the following legal grounds:

Contractual necessity for the performance of booking and reservation services
User consent for marketing and promotional activities
Legitimate interests, such as improving our services and protecting our business and users

5. Data Sharing and Third Parties
We may share user information with the following third parties:

Vacation rental property owners/managers for booking and reservation management
Service providers (payment processors, customer support, marketing agencies, etc.) to facilitate our operations
Business partners and affiliates for marketing and promotional activities (with user consent, where required
Legal and regulatory authorities, as necessary to comply with applicable laws and regulations

6. User Rights
Users have the following rights regarding their personal data:

Right to access: Users can request access to their personal data held by us.
Right to rectification: Users can request the correction or update of inaccurate or incomplete data.
Right to erasure: Users can request the deletion of their personal data under certain circumstances.
Right to restrict processing: Users can request restrictions on the processing of their personal data.
Right to object: Users can object to the processing of their personal data for certain purposes.
Right to data portability: Users can request the transfer of their personal data to another organization.
Right to withdraw consent: Users can withdraw their consent for processing personal data, where applicable.

To exercise these rights or for any privacy-related inquiries, users can contact us using the information provided in Section 14.

7. Data Security

We employ reasonable security measures to protect user information from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymize it.